Bareno® Warranty Information (Residential Use)
Ceramic Wares & Sensor Components
Bareno® Limited Lifetime Warranty – Ceramic Glaze
Bareno® Two-Year Limited Warranty – Soft Close Seat & Cover, Internal Fitting
Bareno® One-Year Limited Warranty – Solenoid Valve, Push/Sensor Button for IwC & Tankless
Bareno® Two-Year Limited Warranty: Solenoid Valve & Electrical Components (WHWI-201W, WI-164W, WI-163W only)
Bathtub & Whirlpools
Bareno® Ceramic Wares & Sensor Components
Bareno® ceramic wares are designed for durability and aesthetic longevity. We offer a limited lifetime warranty on the ceramic glaze for residential applications, covering defects such as fading, discoloration, or cracking under normal usage. For commercial environments, the ceramic glaze is covered for up to 3 years.
Additionally, the soft close seat, cover, and internal fittings are protected up to 2-year warranty for residential use, and 1 year for commercial settings. This ensures the smooth operation and comfort of our toilet systems over time.
Our sensor components are crafted for intelligent performance and convenience. For both residential and commercial use, components such as the solenoid valve and push/sensor buttons used in intelligent water closets (IWC) and tankless systems are covered for up to 1 year from the date of installation.
For specific advanced models which are WHWI-201W, WI-164W, and WI-163W, we extend additional protection. The solenoid valves and integrated electrical components in these models are warranted for up to 2 years in residential use and 1 year in commercial applications. This coverage ensures optimal electronic functionality and water control.
Bareno® Faucet Body
Bareno® faucets combine elegant design with lasting performance. We offer a 1-year warranty on the external color finishing for both residential and commercial installations, protecting against discoloration or peeling under normal conditions.
The internal ceramic cartridge, responsible for smooth water flow and temperature control, is backed by a 5-year warranty for residential use and a 3-year warranty for commercial environments.
For faucets equipped with sensor or self-closing mechanisms, we provide a 1-year warranty across both residential and commercial uses, ensuring responsive operation and water efficiency.
Bareno® Kitchen Sinks
Our stainless steel sinks are engineered for strength and resistance to corrosion. For residential use, Bareno® provides a limited lifetime warranty against rust, ensuring long-term performance in the kitchen. In commercial settings, this warranty extends for up to 3 years, recognizing the more intensive usage conditions.
The unique finishes on Bareno® Emerald sinks are protected up to 10-year color warranty for residential applications, offering peace of mind against fading and surface discoloration. In commercial use, the same protection is offered for up to 3 years.
Our granite sinks are built with a refined, durable composite finish. Bareno® covers the color and surface integrity of these sinks for up to 5 years in residential environments and up to 3 years in commercial installations, maintaining their beauty and resilience.
Bareno® Bathtubs & Whirlpools
Bareno® bathtubs and whirlpools are designed for comfort, safety, and reliability. We provide up to 1-year warranty for residential use, covering manufacturing defects in the structure and components to ensure a satisfying bathing experience.
Bareno® Magnetic Discharge Systems
Magnetic discharge systems, used for efficient water flow and waste control, are backed up to 3-year warranty for residential applications and a 1-year warranty for commercial use. This warranty reflects our confidence in the durability and performance of this innovative technology.
General Terms and Exclusions
This warranty shall only valids with the below condition:
1) Product is installed correctly in accordance with the Bareno installation instruction and accepted codes of good practice.
2) Product is used for an application which is recommended by Bareno.
3) Proof of purchase ( original sales receipt) required for all warranty claims.
This warranty does not cover the following:
1) Damage or loss resulting from any accident, negligence, inappropriate, installation or handling, improper care and cleaning, faulty repairs, abuse or misuse, or alteration or modification of the product.
2) Damage or loss resulting from improper installation, maintenance or usage of product which does not comform to Bareno specifications.
3) Damage or loss resulting from usage or interaction which third party accessories, sediments or foreign matter containes in water system, optional products or consumables in conjunction with the product.
4) Damage or loss resulting from normal and customary wear and tear, such as gloss reduction, scratching or fading over time due to usage, cleaning practices or water at atmospheric condition, including but not limited to the use of bleach, alkali, or acid cleaner, dry (powder) cleaner or any other abrasive cleaner, or the use of metal or nylon scrubber on the product.
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