Privacy Policy

BARENO respects the privacy of individuals with regard to personal data is committed to protecting the privacy of our users, and strives to provide a safe, secure user experience. This privacy policy is formulated per the Personal Data Protection Act 2010 (“Act”), which describes how your information is collected and used and your choices concerning your Personal Data. The following discloses our information-gathering and dissemination practices

1. Information collected

Our Web services do not automatically recognize specific information about individual users on our site. In addition, our servers do not automatically record information regarding a user’s e-mail address unless the user supplies it.

 

We collect information about users during the registration process for certain parts of our site through their participation in certain activities, including contests, forums, polls, and the use of web cookies. When you request pages from our server, it automatically collects some information about your preferences, including your IP address. We use this to help diagnose server problems and administer our site.

 

The user-supplied information collected through the registration process, surveys, contest entry forms, polls, or similar vehicles used to improve our site’s content or for our marketing purposes. It is not shared with other organizations for commercial purposes unless expressly stated.

2. Purpose of Personal Data collected

Personal Data that you provide to us voluntarily on our web services and other related channels will be processed for the following purposes (“Purposes” ):

  • to complete transactions with you, manage and verify your membership of our customer loyalty scheme where applicable;
  • to direct market to you;
  • to understand and analyze our sales and your needs and preferences;
  • to develop, enhance, market, and provide products and services to meet your needs;
  • to enable you to participate in promotions and contests;
  • to process exchanges or product returns;
  • to improve our services; and,
  • to respond to requests or complaints.

Although the precise details of the Personal Data collected will vary according to the specific purpose (such as contests, forums, surveys, etc.), whether online or otherwise, we may typically collect the following Personal Data from or about you:

  • Name;
  • Address;
  • Phone number(s);
  • Date of birth;
  • E-mail address;
  • Gender;
  • and,Identity card number or passport number

3. Use and Disclosure

We may disclose your Personal Data to other subsidiaries within our group (where applicable). These subsidiaries will treat your Personal Data as confidential, under this Privacy Policy and with all applicable Data Protection legislation and will process such Personal Data only for the Purposes and within the terms set out herein.

 

We are responsible for the Personal Data under our control, including Personal Data disclosed by us to a Vendor (often referred to as the data processor). “Vendor” in this Privacy Policy means concerning Personal Data any person or entity (other than an employee of BARENO who processes the Personal Data on behalf of us. “Processing,” in relation to Personal Data means, for example, obtaining, recording, holding or using the Personal Data in carrying out any operation or set of operations on the Personal Data, including organization, compilation, retrieval, and disclosure of the Personal Data for verification Purposes.

 

We take every measure to provide a comparable level of protection for Personal Data should a Vendor process the information. We use and disclose aggregated non-personally identifying information collected through these Web Services as part of our organization’s process of constantly improving these Web services and business.

4. Impact of Non-Provision of Personal Data

Please note that if you do not supply sufficient Personal Data, or if the data you provide is deemed unsatisfactory by us, your application or request for any of the aforementioned purposes related to our web services may not be accepted or acted upon. Furthermore, your request to access certain information on this web service may be denied, or we may be unable to provide you with the full range of services available through this web service.

5. Storage and Retention of Personal Data

Your Personal Data shall be stored either in hard copies in our offices or stored in servers located in Malaysia and operated by our service providers or us. Any Personal Data supplied by you will be retained by our organization as long as necessary for the fulfillment of the purposes stated in (2) above or is required to satisfy legal, regulatory, and accounting requirements or to protect our interests. We do not offer any online facilities for you to delete your Personal Data held by us.

6. How Email and 'Contact Us' messages are being handled

We may preserve the content of any e-mail, “Contact Us” or other electronic messages we receive. Any personal data contained in those messages will only be used or disclosed in ways set out in this Privacy Policy.

 

Our service providers or employees may monitor the message content for purposes including compliance, auditing, and maintenance or where e-mail abuse is suspected.

7. Communication or Utilization Data

Through your use of telecommunications services to access these Web services, your communications data (e.g., Internet protocol address) or utilization data (e.g., information on the beginning, end, and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably relate to Personal Data.

 

To the extent that there is a compelling necessity, the collection, processing, and use of your communications or utilization data will occur. It will be performed following the applicable data privacy protection legal framework.

8. Automatic Collection of Non-Personal Data

Upon accessing our web services, non-personal data (such as the type of internet browser and operating system used, the domain name of the Website visited before accessing our web services, the number of visits, average time spent on the site, and pages viewed) may be automatically collected, without the need for registration. We reserve the right to utilize this information and share it with other entities within our group (if applicable) to monitor and enhance the quality of our web services, including their performance and content.

9. Cookies

When you view these Web services, we may store some data on your computer as a “cookie” to automatically recognize your personal computer the next time you visit. Cookies can help us in many ways, for example, by allowing us to tailor a website to match your interests better or to store your password to save you from having to re-enter it each time. If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer’s hard drive, block all cookies, or receive a warning before a cookie is stored.

10. Public Forums

This site makes information sharing, feedback, forums, and message boards available to its users. Please remember that any information disclosed in these areas becomes public, and you should exercise caution when deciding to disclose your Personal Data. We request that users treat each other with courtesy and mutual respect.

11. Job Applicants

Personal Data provided in connection with an employment application will determine your suitability for a position with BARENO, if applicable, your terms of employment or engagement.

 

Your information may be used to monitor our company’s recruitment initiatives and equal opportunities policies.

 

Your details may be disclosed to third parties to verify or obtain additional information, including education institutions, current/previous employers, and credit reference agencies. Credit reference agencies record these searches, and you can contact us to find out which agencies we use. Unsuccessful applications may be retained to match your skills to future job opportunities.

12. Confidentiality

Personal Data held by us will be kept confidential following this Privacy Policy according to any applicable law that may, from time to time, be in force.

Any questions, comments, suggestions, or information other than Personal Data sent or posted to these Web services or any part of these Web services by visitors will be deemed voluntarily provided to us on a non-confidential and non-proprietary basis.

 

We reserve the right to use, reproduce, disclose, transmit, publish, broadcast and post elsewhere such information freely as set out in (3) above.

13. Security

This site has security measures to protect against the loss, misuse, and alteration of the information under our control.

 

For the internet, unfortunately, no data transmission over the internet can be guaranteed as entirely secure. While we strive to protect such Personal Data, we cannot ensure or warrant the security of any Personal Data transmitted to us, and individuals do so at their own risk. Once any Personal Data comes into our possession, we will take reasonable steps to protect that information from misuse and loss and unauthorized access, modification, or disclosure.

 

A username and password may be essential for using some sections of this Website. For your protection, we require you to keep these confidential and change your password regularly (if required).

14. Links

This site contains links to other sites. BARENO is not responsible for such sites’ privacy practices or content. BARENO has also established relationships with partners, but such relationships are generally technical or content collaborations. If any partner has access to any information entered by users in our database, this fact shall be disclosed to the user upon initiating the registration process. Users who do not wish their data to be shared by anyone other than BARENO may opt out of completing the registration.

15. Right of Access to Personal Data

Under the Act, you have the right to access your Personal Data held by us on payment of a prescribed fee and to request correction of the Personal Data that is inaccurate, incomplete, misleading, or not up-to-date. If you have any questions regarding this Privacy Policy or if you wish to request access to your Personal Data or if you wish to correct your Personal Data, or if you wish to withdraw your consent to us for the processing of your Personal Data for the purposes as set out in (2) above or for the transfer of your Personal Data to the parties stated in (3) above, you may send your request in writing to the following address:

BARENO

ADDRESS: NO. 11, JALAN KELAPA, PERSIARAN RAJA MUDA MUSA, 41100 KLANG, SELANGOR, MALAYSIA
E-MAIL: [email protected]
CONTACT: +603-3373 1588

16. Changes to Privacy Policy

We reserve the right to amend this Privacy Policy occasionally without prior notice. We advise that you check this Privacy Policy regularly.